Thursday, May 17, 2012

I am a born and bred direct marketer. I learned about direct mail from the legends of the industry – Ed Mayer, John Yeck, Paul Sampson, and Rose Harper – at a seminar for college marketing students sponsored by the Direct Marketing Association in the 1970s. And though I often recommend social media and other marketing strategies to clients of my marketing agency, direct mail is still my first love.

Like all direct marketing practitioners, I’ve been dismayed to watch the U.S. Postal Service struggle for survival. As the organization tries to right its ship by cutting costs, it’s also trying to grow revenue by drumming up new business from mailers.

That’s the right thing to do, but perhaps not the way the USPS is doing it.

Case in point: The latest USPS direct mail campaign mailed to my marketing firm this week. Here’s where the USPS went wrong and how to avoid this mistake in your smart marketing strategy.

How many times have people at your company told you that they just don’t “get” social media – or understand why your company needs to join Justin Beiber and Lady Gaga on Facebook, YouTube, and Twitter? These aren’t just idle comments. Misconceptions about social media can hurt your brand and hamper your ability to compete in your marketplace by limiting your company’s participation in the social media dialogue. And if the people who hold those misconceptions also control the marketing budget, alarm bells should be ringing in the marketing department. Here’s how to get your company onboard with social media marketing and help everyone understand why social media is a powerful element of a smart marketing strategy.

If you’re a business-to-business (B2B) marketer, sponsoring your industry’s trade show can deliver high visibility for your brand. But trade show sponsorship can be a big investment. Sponsorship packages for some national shows are topping six figures and even smaller sponsorship options can be costly. Before you spend valuable marketing dollars on a trade show sponsorship, here are 10 guidelines for choosing sponsorships that are worth the marketing investment.

There’s more to effective product branding and marketing than putting a logo on a label or box. Telling a brand story through well-crafted marketing copy can capture the essence of a brand. And building those brand messages into the physical product itself can reinforce the brand’s value proposition every time the product is used.

Here are three consumer product marketers who are doing this brilliantly, and some branding advice for your smart marketing strategy.

Bloggers wield enormous influence in many markets and smart marketers strive to get bloggers to write nice things about them.

But outreach to bloggers can be tricky. Many bloggers resist overtures from marketers and other outsiders.

Here are five do’s and four don’ts when approaching bloggers to write about your company, product, or service, from my perspective as a blogger and a marketing consultant who advises clients on social media.

Permission-based marketing is now at the heart of relationships between companies and their customers and prospects. People opt-in to receive your emails, like your company on Facebook, subscribe to an RSS feed from your website or your channel on YouTube, or follow you on Twitter or LinkedIn.

But having permission to market to someone isn’t a license to bombard them with marketing messages. In fact, not knowing when to shut up is a classic marketing mistake.

Here’s how over-marketing can kill a customer or prospect relationship and 7 ways to avoid this costly error in your smart marketing strategy.

Smart marketers know that direct marketing can play a crucial role in a business-to-business lead generation marketing strategy.

But creating a direct mail campaign that makes it past the mailroom and the administrative assistant to the desk of a business decision-maker – and captures the executive’s attention – can be a real marketing challenge.

Here are 13 ideas for creative direct mail formats – some familiar and some you may not have thought of – that can help get your next B2B mailing past the gatekeepers and entice business executives to open your package.

The marketing budget for a local, service-based business is a tiny fraction of what a global company spends on marketing. Yet small marketers with limited resources sometimes outshine the big guys when it comes to marketing effectiveness, especially in direct mail.

Here’s how a regional painting business in Cleveland, Ohio nailed a prospect direct mail campaign with a simple postcard, while Dell, a huge business-to-business marketer, committed several cardinal sins of direct marketing in a B2B direct mail promotion — plus four lessons for your smart marketing strategy.

A marketer has a few seconds at best to engage the audience in an ad or marketing message. But many marketers forget this simple fact when they develop marketing campaigns using elaborate or confusing creative concepts.

When the audience’s reaction to an ad is “Huh?” instead of “Wow!,” it’s a painful waste of marketing resources. Here are three examples of advertising and marketing campaigns that fail the “Huh?” test – and three tips to avoid making mistakes like this in your smart marketing strategy.

Are you getting the results you want from your website?

Whether you’re a business-to-business (B2B) or business-to-consumer (B2C) marketer, a great website is essential for a smart marketing strategy.

Here are 10 ideas to boost the marketing value of your website through higher traffic, better search engine rankings, and more effective engagement with your customers and prospects.